What we catch:

Our inspector tests the incoming copper wire intended for internal electrical connections. It measures 22 AWG, but the client has specified 18 AWG for both safety and UL compliance.

What could happen:

The thinner wire might fail safety testing — or worse, create overheating risks. Fixing the issue after assembly would mean disassembling every unit, replacing the wiring, and missing critical deadlines.

What actually happens:

We catch the issue before production begins. The factory sources the correct 18 AWG wire, updates their internal bill of materials (BOM) and production proceeds on schedule with no added cost.

What we catch: When production is just 5% complete, our inspector notices that assembly workers are using the wrong soldering temperature to connect internal wiring. It’s too low — which means the joints might hold up during basic testing, but fail over time from regular use.

What could happen: If the issue goes unnoticed, you’d receive a full batch of lights with weak solder joints. That means field failures, returns, and reputation damage — possibly months down the line, long after installation.

What actually happens: Because we catch it early, the factory halts production and corrects the procedure. They raise the temperature to the proper spec, retrain the workers, and rework the 5% of affected units. The rest of the order is completed correctly — and your product performs reliably in the field.

What We Catch: Our inspectors find that several assembled fixtures have surface scratches on the brushed brass finish — likely caused during packaging or handling.

What Could Have Happened: If these scratches went unnoticed, the shipment would have reached your customers with visible cosmetic defects. You’d face return requests, complaints, and damage to your brand reputation — not to mention the logistical headache of replacing or refunding the affected orders.

What Actually Happens: Because we catch the issue before the order ships, the factory replaces the affected units and revises its packaging method to prevent further damage. Your order ships with confidence, your customers are satisfied, and your launch stays on track.